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Customer care

Shipping

Shipping by DHL, tracked and insured, within 3 working days of payment. Shipping is included in the price: nothing is added at checkout. Orders can be completed on the site for destinations within the European Union. For anywhere else, message us: we arrange the shipment and send you the details. Outside the European Union, import duties and taxes may apply and are payable by the recipient.

Returns

Returns are accepted within 14 days of delivery. The watch must be returned intact, in the condition in which it was received. Return shipping is at the customer's expense. The refund is issued within 14 days of receiving the return.

Payment

Credit and debit cards, Apple Pay and Google Pay through Stripe. Prices include VAT. Card details never pass through our systems.

Guarantee

Legal guarantee of conformity of 12 months from delivery, a term reduced for second-hand goods and accepted at the time of purchase. Wear described in the listing does not constitute a lack of conformity.